Expresschemist.co.uk items are sent via Royal Mail First Class delivery. Pharmaceutical products and orders over £30 are sent Recorded delivery and need to be signed for on receipt. Delivery within the UK will not exceed £2.95, regardless of how much you order. Delivery times vary by product. Some of the specialist items can take longer to despatch. International deliveries are sent via Airmail and will take longer to arrive due to customs and local delivery services. Before returning any goods to them for whatever reason, it is important that you contact them by e-mail or telephone to inform them of your intention. All goods may be returned to Express Chemist undamaged and unused, within 30 days of receipt. The cost of the item excluding postage and packaging will be refunded to you when they have received the returned goods. In the case of goods arriving to the customer in a faulty or damaged condition, the refund will include outward and return postage and packaging costs. |